a.) This party must be paid for, in full, at the time of booking. No places can be reserved without payment.

b.) Once a booking is made the customer is booked to the party and no refund is possible.

c.) Receipts will be issued and should be retained; spot checks are carried out.

d.) Party location reserves the right to amend the party package.

e.) All non or weak swimmers must be accompanied by an adult of over 18 years old. They will also be required to wear a buoyancy aid. This is the decision of the lifeguard(s).

f.) No food can be brought into the centre; no exceptions can be made for this.

g.) Once we have received your booking form of deposit/full payment, the Lead Booker will receive an e-mail to confirm the booking. Further details will be sent by e-mail approximately one week before the party date. Please inform us of any changes to e-mail address after sending in an booking form.

h.) We reserve the right to cancel the booking up to 2 days before the party date. A complete refund of the fee will be given.

i.) Refunds will only be given in the event of the booking being cancelled by us.

j.) We reserves the right to ask any participant or guest on location to leave for behaviour we deem to be thoroughly unreasonable or which might interfere with the safety of any other participants, guests or staff.

k.) We cannot accept responsibility for any personal loss or damage to property or any injury sustained by participants and guests.

l.) Only invited guests with the invitation letter are allowed to this pool party.

m.) Please ask reference code to book the pool party, a mismatch reference code will reject your payment and entry for the event.